Where do the emails that are received as a new email, and not as a response to an email that originated from a record, go?
As an example, my SmartSuite email address is [email protected]. Once I send someone an email from that SmartSuite email address, they may use that same email address for a separate and new, unrelated email that is not a response to a previous email.
I sent myself a test email to my SmartSuite email address and cannot locate the email in SmartSuite.
Is there a general inbox that will host all the email activity?