Hi! I'm trying to use the Add Comments API to add an email to a record from my email application. I would love to have this show in the Email section of the Communication Center, but it appears I can only add entries to the Comment section. If I use the List Comments API to retrieve, I am returned both Emails and Comments. The emails have a "type":"email" element in their json, but if I include this in the payload of the Add Comment API, I always receive a "Server Error (500)".
Is it possible to use this API to add email entries? If so, is there an example somewhere of what the payload needs to look like?
Thanks!
Dave K